Guest Guide
No app required — complete check-in to unlock using just your smartphone. An easy-to-follow guide for first-time guests.
Key Features
Check In with Your Phone
Complete web check-in from the link sent to you. Passport scanning and identity verification are also handled on your smartphone.
QR Code & PIN Unlock
Receive a QR code or PIN after check-in. Simply scan or enter it at the smart lock to unlock the door.
Multilingual Support
Available in Japanese, English, Chinese, and Korean. International guests can operate in their native language.
24-Hour Check-In
Check in anytime regardless of front desk hours. Arrive late at night with peace of mind.
Troubleshooting Support
If you cannot unlock, contact support instantly through the in-app help. Emergency contact information is also displayed.
Check-Out
Simply leave the room and close the door. The auto-lock handles the rest — no check-out procedure needed.
Benefits
Zero Wait Check-In
No need to queue at the front desk. Head straight to your room upon arrival.
No Risk of Lost Keys
No physical keys or key cards to carry. Unlock anytime with your smartphone or PIN.
Contactless Peace of Mind
Complete check-in without face-to-face interaction. Popular with guests who value privacy.
Convenient for Groups
Share the PIN with your group so everyone can enter and exit without a key.
KEYVOXを体験する
No setup fees, no construction. Deploy as early as today.