KEYVOX General Terms

Article 1 Application

1. These Terms shall govern the rights and obligations between Blockchainlock Inc. (hereinafter referred to as "the Company") and Registered Users with respect to the use of the KEYVOX smart lock service provided by the Company (hereinafter referred to as "the Service", the specific contents of which are defined in Article 2, Item 12), and shall apply to all relationships between Registered Users and the Company concerning the use of the Service.

2. Rules, regulations and other provisions (including the Privacy Policy) regarding the Service that are posted by the Company from time to time on the Company Website, etc. (as defined in Article 2, Item 5) shall constitute a part of these Terms. Furthermore, Registered Users shall use the Service by using the device named KEYVOX sold by the Company to Registered Users, and in using the Service, shall be bound by the provisions of the "Sales Terms of Use" in addition to these Terms.

Article 2 Definitions

The following terms used in the Service Agreement (defined in Item 13 of this Article), including these Terms, shall have the meanings set forth below.

"External SNS Service" means a social networking service prescribed by the Company and provided by Facebook or other operators other than the Company, which has functions such as authentication of Registered Users, disclosure of friend relationships, publication of content within such external social network, and is used in the provision of the Service.

"External SNS Operator" means the service provider of an External SNS Service.

"External SNS Terms of Use" means the terms governing the rights and obligations between the Registered User and the External SNS Operator.

"Intellectual Property Rights" means copyrights, patent rights, utility model rights, trademark rights, design rights, and other intellectual property rights (including the right to acquire such rights or to apply for registration of such rights).

"Company Website, etc." means the website operated by the Company whose domain is https://keyvox.co (if the domain or content of the Company's website is changed for any reason, including the website after such change), and applications released or to be released by the Company in the future (including, but not limited to, iOS and Android versions).

"Company Product" means the Company's product named "KEYVOX" necessary for the use of the Service.

"Registration Applicant" means a "Registration Applicant" as defined in Article 3.

"Registration Information" means the "Registration Information" as defined in Article 3.

"Registered User" means an individual or corporation that has been registered as a user of the Service pursuant to Article 3.

"Anti-Social Forces, etc." means any person who falls under any of the following:

• Organized crime groups, designated organized crime groups, designated organized crime group alliances, members of organized crime groups, and persons who have transactions with such persons, as defined in Article 2 of the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991, including subsequent amendments).
• Persons belonging to organizations that have been subject to dispositions under the Act on Control of Organizations Which Have Committed Acts of Indiscriminate Mass Murder (Act No. 147 of 1999, including subsequent amendments), and persons who have transactions with such persons.
• Persons who engage in entertainment business as defined in Article 2, Paragraph 1 of the Act on Control and Improvement of Amusement Business, etc. (Act No. 122 of 1948, including subsequent amendments) and sex-related special businesses defined in Article 2, Paragraph 5 of the same Act.
• Persons who may intimidate others or cause distress through statements or behavior that disturbs the peace of others' private life or business.
• Sokaiya (corporate extortionists) and other persons who may cause distress to enterprises by seeking unjust gains targeting enterprises through statements or behavior that disturbs the peace of business.
• Persons who engage in or are suspected of engaging in concealment or receipt of criminal proceeds as defined in the Act on Punishment of Organized Crimes and Control of Crime Proceeds (Act No. 136 of 1999, including subsequent amendments).
• Persons restricted from collection as defined in Article 24, Paragraph 3 of the Money Lending Business Act (Act No. 32 of 1983, including subsequent amendments).
• Persons belonging to organizations that engage in or may promote violent acts, etc. collectively or habitually, and persons who have transactions with such persons.
• Organizations that violate public order and morals, their related parties, and persons judged to be significantly lacking in credibility.
• Persons subject to anti-money laundering or anti-terrorism regulations applicable outside Japan.
• Other persons equivalent to the above.

"Laws and Regulations, etc." means laws, cabinet orders, ministerial ordinances or government ordinances, notifications, rules, orders, ordinances, administrative guidance, and other legal norms.

"the Service" means the smart lock management service using the Company's product named KEYVOX smart lock provided by the Company (if the name or content of the service is changed for any reason, including the service after such change).

"the Service Agreement" means the collective term for the service usage agreement in accordance with these Terms and any other rules or terms (including but not limited to the Privacy Policy) that are applied incidentally thereto, established between the Company and the Registered User pursuant to Article 3, Paragraph 4.

Article 3 Registration

1. A person who wishes to use the Service (hereinafter referred to as "Registration Applicant") may apply to the Company for registration to use the Service by agreeing to comply with the Service Agreement and providing certain information specified by the Company (hereinafter referred to as "Registration Information") to the Company in the manner prescribed by the Company.

2. The application for registration set forth in the preceding paragraph must be made by the individual or corporation that will use the Service, and except as approved by the Company, application for registration through an agent shall not be permitted. In addition, the Registration Applicant shall provide the Company with true, accurate, and up-to-date information when applying for registration.

3. Upon receiving an application for registration from a Registration Applicant, the Company shall determine whether to approve the registration in accordance with the Company's standards, and if the Company approves the registration, it shall notify the Registration Applicant to that effect, and registration of the Registration Applicant as a Registered User shall be completed by such notification.

4. Upon completion of the registration set forth in the preceding paragraph, the Service Agreement shall be established between the Registered User and the Company, and the Registered User shall be able to use the Service in the manner prescribed by the Company.

5. The Company may refuse registration if a person who has applied for registration pursuant to Paragraph 1 falls under any of the following:

• If the Company determines that there is a possibility of violation of the Service Agreement
• If there is any falsehood, error, or omission in all or part of the Registration Information provided to the Company
• If the person has had registration for the use of the Service cancelled in the past
• If the person is a minor, an adult ward, a person under curatorship, or a person under assistance, and has not obtained the consent of a legal representative, guardian, curator, or assistant
• If the Company determines that the person is an Anti-Social Force, etc., or that the person is engaging in any exchange or involvement with Anti-Social Forces, etc., such as cooperating or being involved in the maintenance, operation, or management of Anti-Social Forces, etc. through provision of funds or otherwise
• If the Company determines that the person is engaged in a service identical or similar to the Service
• If the Company determines that continued provision of the Service is difficult for reasonable reasons
• If the person is unable to receive emails and SMS from the Company
• In other cases where the Company determines that registration is not appropriate

Article 4 Changes to Registration Information

If there is any change in the Registration Information, the Registered User shall promptly notify the Company of such change in the manner prescribed by the Company and submit any materials requested by the Company.

Article 5 Management of Passwords and IDs by Registered Users

1. The Registered User shall manage and store passwords and user IDs at their own responsibility, and shall not allow third parties to use them, or lend, transfer, change the name of, or sell them.

2. The Registered User shall be responsible for any damage caused by inadequate management, errors in use, or use by third parties of passwords or user IDs, and the Company shall not bear any responsibility.

3. If a password or user ID is stolen or used by a third party, the Registered User shall immediately notify the Company and follow the instructions of the Company.

Article 6 Fees and Payment Methods, etc.

1. The Registered User shall pay the service usage fee determined separately by the Company under the Service Agreement to the Company or a person designated by the Company. With respect to service usage fees charged based on the period of use and quantity of use of the Service, if there is a change in the contracted usage quantity in the middle of a month, the Registered User shall pay the service usage fee for such changed portion on a pro-rata basis.

2. The Registered User shall pay service usage fees to the Company at the time and in the manner separately specified by the Company. Transfer fees and other expenses necessary for payment shall be borne by the Registered User.

3. If the Registered User fails to pay service usage fees owed to the Company, the Registered User shall pay to the Company the balance after deducting any amounts already paid from the service usage fees, plus late payment damages at the rate of 14.6% per annum from the payment due date until full payment.

4. Payments to the Company under the Service shall be made by credit card or other payment methods separately specified by the Company, and the Company may outsource payment processing services to an external operator (hereinafter referred to as "Payment Agent"). The Registered User shall comply with the terms of use of the Payment Agent in making such payments, and by agreeing to the Service Agreement or continuing to use the Service, the Registered User agrees to be bound by the terms of use of the Payment Agent (which may be amended by the Payment Agent from time to time, including such amended versions). As a condition for enabling payment processing services through the Payment Agent within the Service, the Registered User agrees to provide accurate and complete information about the Registered User to the Service, and authorizes the Company to share such information and transaction information related to the Registered User's use of payment processing services provided by the Payment Agent.

Article 7 Use of the Service

1. During the term of the Service Agreement, the Registered User may use the Service in accordance with the methods prescribed by the Company, within the scope of the purpose of the Service Agreement and to the extent that does not violate the Service Agreement.

2. The preparation and maintenance of Company Products, computers, software and other equipment, communication lines and other communication environments necessary to receive the Service shall be carried out at the expense and responsibility of the Registered User.

3. The Registered User shall, at their own expense and responsibility, take security measures appropriate to their use environment of the Service, such as preventing computer virus infection, unauthorized access, and information leakage.

Article 8 Prohibited Acts

1. In using the Service, the Registered User shall not engage in any of the following acts. If the Company requests an explanation from the Registered User as to whether any of the following items applies, but no reasonable explanation is given within the period prescribed by the Company, the Registered User shall be deemed to have engaged in the act falling under any of the following items.

• Acts that infringe upon the intellectual property rights, portrait rights, privacy rights, honor, or other rights or interests of the Company, other Registered Users, External SNS Operators, or other third parties
• Acts related to criminal acts or acts contrary to public order and morals
• Acts of transmitting obscene information or information harmful to youth
• Acts of transmitting information related to dating between members of the opposite sex
• Acts that violate Laws and Regulations, etc., the internal rules of industry organizations to which the Company or Registered User belongs, contracts between the Registered User and third parties, or the management rules of spaces
• Acts of transmitting information containing computer viruses or other harmful computer programs
• Acts of altering information that can be used in connection with the Service
• Acts of transmitting data exceeding a certain data capacity prescribed by the Company through the Service
• Acts that may interfere with the operation of the Service by the Company
• Acts of conducting or soliciting direct transactions without going through the Company Website, etc.
• Acts of using the Company Website, etc. to direct other Registered Users or other third parties to other websites, thereby using the Service as a means of one's own or a third party's business
• Acts of disclosing or requesting disclosure of personal information of other Registered Users
• Acts that impair the transparency or appropriateness of the review system
• Other acts that the Company deems inappropriate

2. If the Company determines that any act of transmission of information by the Registered User in the Service, registration on the Company Website, etc. or other conduct falls under or may fall under any of the items in the preceding paragraph, the Company may, without prior notice to the Registered User, take measures including cancellation of registration and other measures the Company deems necessary. The Company shall not be liable for any damages incurred by the Registered User as a result of measures taken by the Company pursuant to this paragraph.

3. The measures taken by the Company pursuant to the preceding paragraph shall not preclude the Company from making a claim for damages separately pursuant to Article 13, Paragraph 1.

Article 9 Suspension of the Service, etc.

1. The Company may, without prior notice to the Registered User, suspend or interrupt all or part of the use of the Service in any of the following cases:

• When inspection or maintenance of the computer system relating to the Service is performed regularly or in an emergency
• When computers, communication lines, etc. are stopped due to an accident
• When operation of the Service becomes impossible due to force majeure such as fire, power outage, or natural disaster
• When trouble occurs in External SNS Services, including interruption or suspension of service provision, suspension of cooperation with the Service, or specification changes
• When provision of the Service becomes difficult due to failure of equipment necessary for the provision of the Service
• In other cases where the Company determines that suspension or interruption of the Service is necessary

2. The Company may terminate the provision of the Service at the Company's discretion. In such case, the Company shall notify the Registered User in advance.

3. The Company shall not be liable for any damages incurred by the Registered User as a result of measures taken by the Company pursuant to this Article.

Article 10 Intellectual Property Rights, etc.

1. All ownership and Intellectual Property Rights relating to the Company Website, etc. and the Service, as well as Intellectual Property Rights relating to Company Products, belong to the Company or those who have licensed the Company. The Registered User confirms that receiving a license to use the Service based on registration as defined in the Service Agreement does not mean a license to use the Intellectual Property Rights of the Company or those who have licensed the Company relating to the Company Website, etc. or the Service. The Registered User shall not engage in acts that infringe or may infringe upon the Intellectual Property Rights of the Company or those who have licensed the Company for any reason (including, but not limited to, disassembly, decompilation, and reverse engineering).

2. The Company may freely use (including reproduction, copying, alteration, sublicensing to third parties, and any other use) without compensation any text, images, videos, or other data posted or otherwise transmitted by the Registered User on the Company Website, etc. or in the Service.

Article 11 Cancellation of Registration, etc.

1. If a Registered User falls under any of the following, the Company may, without prior notice or demand, temporarily suspend the Registered User's use of the Service, cancel the Registered User's registration, or prohibit the use of the Service:

• If the Registered User has violated or is likely to violate any provision of the Service Agreement
• If it is found that there are false facts in the Registration Information
• If the Registered User has used or attempted to use the Service for purposes or in ways that may cause damage to the Company, other Registered Users, External SNS Operators, or other third parties
• If the Registered User can no longer receive service provision or cooperation from an External SNS Operator due to violation of the External SNS Terms of Use or other reasons
• If the Registered User has interfered with the operation of the Service by any means
• If the Registered User has suspended payment or become unable to make payments, or if a petition has been filed for commencement of bankruptcy proceedings, civil rehabilitation proceedings, corporate reorganization proceedings, special liquidation, or similar proceedings
• If the Registered User has been subject to dishonor of bills or checks issued or accepted by the Registered User, or has been subject to equivalent measures by an electronic monetary claim recording institution with respect to electronic recorded monetary claims for which the Registered User is the obligor
• If a petition for attachment, provisional attachment, provisional disposition, compulsory execution, or auction has been filed
• If the Registered User has been subject to disposition of delinquency in taxes and public dues
• If the Registered User has died or has received a ruling for commencement of guardianship, curatorship, or assistance
• If the Registered User falls under any of the items in Article 3, Paragraph 5
• If the Registered User has not used the Service for six months or more and has not responded to communications from the Company
• If the Registered User has, without using the Service, entered into a service outsourcing contract directly with another Registered User or a person who was a Registered User within the past five years regarding matters that can be outsourced through the Service, or has engaged in conduct that may solicit such contracts; provided, however, that this shall not apply if the Company has consented in advance
• In other cases where the Company determines that continuation of registration as a Registered User is not appropriate

2. If any of the items in the preceding paragraph applies, the Registered User shall automatically lose the benefit of time with respect to all debts owed to the Company and shall immediately make payment of all debts to the Company.

3. The Company shall not be liable for any damages incurred by the Registered User as a result of actions taken by the Company pursuant to this Article.

4. The Registered User may cancel their own registration as a Registered User by notifying the Company in the manner prescribed by the Company at least one month in advance.

5. If a Registered User's registration is cancelled pursuant to this Article, the Registered User shall return, dispose of, or otherwise handle Company Products, software, manuals, and other items provided by the Company in connection with the Service, in accordance with the instructions of the Company.

Article 12 Disclaimer of Warranties and Limitation of Liability

1. The Company makes no warranty whatsoever that Company Products, software, or network services relating to the Service will operate normally without interruption or will continue to operate normally in the future, and makes no warranties whatsoever regarding the Service, including fitness for a particular purpose, commercial usefulness, completeness, or continuity. Even if the Registered User obtains information about the Service or other Registered Users directly or indirectly from the Company, the Company makes no warranties to the Registered User beyond what is provided in the Service Agreement.

2. The Service may be linked with External SNS Services, but such linkage is not guaranteed, and the Company shall not be liable in any way even if linkage with External SNS Services is not possible in the Service.

3. If the Service is linked with an External SNS Service, the Registered User shall comply with the External SNS Terms of Use at their own expense and responsibility, and the Company shall not be liable in any way for any disputes that may arise between the Registered User and the External SNS Operator that operates such External SNS Service.

4. The Registered User shall investigate and confirm at their own responsibility and expense whether use of the Service violates Laws and Regulations, etc. applicable to the Registered User, internal rules of industry organizations, or provisions of contracts to which the Registered User is a party, and the Company makes no warranty whatsoever that the Registered User's use of the Service complies with Laws and Regulations, etc. applicable to the Registered User, internal rules of industry organizations, or provisions of contracts to which the Registered User is a party.

5. Transactions, communications, disputes, etc. that arise between the Registered User and other Registered Users, External SNS Operators, or other third parties in connection with the Service or the Company Website, etc. shall be handled and resolved at the responsibility of the Registered User, and the Company shall not be liable in any way for such matters.

6. The Company shall not be liable to compensate for any damages incurred by the Registered User in connection with interruption, suspension, termination, unavailability, or modification of the Service by the Company, deletion or loss of messages or information of the Registered User, cancellation of the Registered User's registration, loss of data, equipment failure or damage due to use of the Service, or any other damages incurred by the Registered User in connection with the Service.

7. Even if links from the Company Website, etc. to other websites or from other websites to the Company Website, etc. are provided, the Company shall not be liable in any way for any reason whatsoever regarding websites other than the Company Website, etc. and information obtained therefrom.

8. If the Service Agreement constitutes a consumer contract as defined in Article 2, Paragraph 3 of the Consumer Contract Act (Act No. 61 of 2000), provisions of the Service Agreement that completely exempt the Company from liability for damages shall not apply. In such case, if damages incurred by the Registered User are based on breach of obligation or tort by the Company, the Company shall compensate for ordinary damages directly suffered by the Registered User, up to the amount of the usage fee for the Service.

Article 13 Dispute Resolution and Damages

1. If the Registered User causes damage to the Company by violating the Service Agreement or in connection with the use of the Service, the Registered User shall compensate the Company for such damage.

2. If the Registered User receives a complaint from another Registered User, External SNS Operator, or other third party in connection with the Service, or if a dispute arises between such persons, the Registered User shall immediately notify the Company of the contents thereof, handle such complaint or dispute at the expense and responsibility of the Registered User, and report the progress and results to the Company upon request from the Company.

3. If the Company receives any claim from another Registered User, External SNS Operator, or other third party for infringement of rights or other reasons in connection with the Registered User's use of the Service, the Registered User shall compensate the Company for any amount the Company is forced to pay to such third party based on such claim.

Article 14 Confidentiality

1. In the Service Agreement, "Confidential Information" means all information related to the Company's technology, sales, business, finance, organization, and other matters that the Registered User has been provided or disclosed by the Company in writing, orally, or via recording media, or has come to know in connection with the Service Agreement or the Service. However, the following information shall be excluded from Confidential Information:

• Information that was already publicly known or already known at the time of provision, disclosure, or acquisition from the Company
• Information that became publicly known through publications or otherwise after provision, disclosure, or acquisition from the Company, due to reasons not attributable to the Registered User
• Information legally acquired from a third party with authority to provide or disclose, without being subject to confidentiality obligations
• Information independently developed without reference to Confidential Information

2. The Registered User shall use Confidential Information only for the purpose of using the Service, and shall not provide, disclose, or leak Confidential Information to third parties without the written consent of the Company.

3. Notwithstanding the provisions of Paragraph 2, the Registered User may disclose Confidential Information based on Laws and Regulations, etc. or orders, requirements, or requests of courts or government agencies. However, in the case of such order, requirement, or request, the Registered User shall promptly notify the Company thereof.

4. When reproducing documents or magnetic recording media containing Confidential Information, the Registered User shall obtain the prior written consent of the Company, and shall manage the reproductions strictly in accordance with Paragraph 2.

5. The Registered User shall, at any time when requested by the Company, promptly return or dispose of Confidential Information and documents and other recording media containing or describing Confidential Information, as well as all reproductions thereof, in accordance with the instructions of the Company.

Article 15 Term

1. The Service Agreement shall come into effect on the date on which registration pursuant to Article 3 is completed for the Registered User, and the term shall be one year from the date of completion of registration. However, if neither the Company nor the Registered User gives notice of refusal to renew at least one month before the expiration of the term, the Service Agreement shall be automatically renewed for one year on the same conditions, and the same shall apply thereafter.

2. Notwithstanding the provisions of the preceding paragraph, the Registered User may terminate the Service Agreement at any time by giving one month's prior notice of the termination date.

3. The Service Agreement shall remain validly in effect between the Company and the Registered User until the earlier of the date the term expires, the date the Registered User's registration is cancelled, the date provision of the Service is terminated, or the date the Service Agreement is terminated pursuant to the preceding paragraph.

Article 16 Changes to the Service Agreement, etc.

1. The Company may change the contents of the Service at its discretion.

2. When there are reasonable grounds to change part or all of the contents of the Service Agreement, the Company may change the Service Agreement by determining the effective date and notifying Registered Users of the fact that the Service Agreement is being changed, the contents of the changed Service Agreement, and its effective date by sending email, sending written notice, posting on the website, or by other methods designated by the Company.

Article 17 Communications/Notices

Inquiries regarding the Service and other communications or notices from Registered Users to the Company, as well as notices regarding changes to the Service Agreement and other communications or notices from the Company to Registered Users, shall be made by email or other methods prescribed by the Company, and the Registered User agrees to this.

Article 18 Assignment of Status under the Service Agreement, etc.

1. The Registered User shall not, without the prior written consent of the Company, assign, transfer, encumber, or otherwise dispose of their status under the Service Agreement or rights or obligations under the Service Agreement to any third party.

2. If the Company transfers the business relating to the Service to another company, the Company may transfer to the transferee of such business transfer the status under the Service Agreement, the rights and obligations under the Service Agreement, and the Registration Information and other customer information of Registered Users, in connection with such business transfer, and the Registered User shall be deemed to have agreed in advance to such transfer in this paragraph. Business transfers under this paragraph shall include not only ordinary business transfers but also any case in which the business is transferred, including company splits.

3. If the Registered User assigns the status under the Service Agreement or rights or obligations under the Service Agreement to a third party, the Registered User agrees in advance that the Company is not the agent of the Registered User or any other third party for any purpose with respect to the method of transfer or any matters relating to the use of the Service, and shall not bear any responsibility, and confirms that there is an obligation to consult in good faith between the assignor and the assignee and not to cause disadvantage to other Registered Users or third parties.

Article 19 Entire Agreement

The Service Agreement constitutes the entire agreement between the Company and the Registered User regarding matters contained in the Service Agreement, and supersedes any prior agreements, representations, and understandings, whether oral or written, between the Company and the Registered User regarding matters contained in the Service Agreement.

Article 20 Severability

Even if any provision of the Service Agreement or any part thereof is determined to be invalid or unenforceable under the Consumer Contract Act or other Laws and Regulations, etc., the remaining provisions of the Service Agreement and the remaining portion of the provision part of which is determined to be invalid or unenforceable shall continue to have full effect, and the Company and the Registered User shall endeavor to modify such invalid or unenforceable provision or portion to the extent necessary to make it lawful and enforceable, and to ensure the intent of the invalid or unenforceable provision or portion and equivalent legal and economic effects.

Article 21 Surviving Provisions

The provisions of Article 5, Paragraph 2, Article 6 (only if there are unpaid amounts), Article 8, Paragraph 2, Article 9, Paragraph 3, Article 10, Article 11, Paragraphs 2, 3, and 5, Articles 12 through 14, and Articles 18 through 22 shall remain validly in effect even after termination of the Service Agreement. However, Article 14 shall remain in effect only for two years after termination of the Service Agreement.

Article 22 Governing Law and Jurisdiction

The governing law of the Service Agreement shall be Japanese law, and the Tokyo District Court shall have exclusive jurisdiction in the first instance over any disputes arising out of or relating to the Service Agreement.

Article 23 Resolution by Consultation

The Company and the Registered User shall, in the event that there are matters not stipulated in the Service Agreement or doubts arise in the interpretation of the Service Agreement, promptly resolve them through consultation in accordance with the principle of good faith.