Web Check-in
Web Check-in
Guests check in on their own smartphone. No app required — search reservations, enter details, and receive keys all in the browser. Send a URL in advance or display a QR code at the entrance.
Not required
App
Approx. 2 min
Time required
Supported
Wallet
All major
Browser support
Features
Complete on smartphone
Check in via the guest's smartphone browser. No app download required.
URL or QR code check-in
Send a fixed URL in advance or display a QR code at the entrance. Guests simply scan to start check-in.
Instant key display
PIN code is displayed immediately after check-in. Save it to Apple & Google Wallet for easy access anytime.
Automated guide emails
Automatically sends facility guide, Wi-Fi info, and usage rules by email upon check-in completion.
Multi-language support
Supports Japanese, English, Chinese, and Korean. Foreign guests are prompted to upload passport photos.
Apple & Google Wallet support
Add key info to Apple & Google Wallet. Access it instantly from your smartphone lock screen.
The check-in service is provided by UnlockOS
KEYVOX Web Check-in runs on UnlockOS's check-in service. From finding the booking and filling in the register to receiving the key, UnlockOS provides it, connected to KEYVOX smart locks.
See UnlockOS check-inTwo Use Cases
Accommodation
Hotels & Vacation Rentals
Complete guest registration online in compliance with Japan's Inn Business Act. Available through integration partners such as Beds24 and Neppan.
- Available via integration partners (Beds24, Neppan, etc.)
- Guides guests through legally required registration
- Displays key (PIN code) on screen after completion
- Keys can be saved to Apple & Google Wallet
- Automatically sends facility guide and Wi-Fi info by email
- Foreign guests are prompted to upload passport photos
- Keys can be split, e.g. only the entrance key before arrival and the room key after check-in inside
Hourly Rental
Meeting Rooms & Spaces
Integrates with Google Calendar. Guests who booked through various platforms connected to Google Calendar can self-check-in.
- Automatically syncs reservations via Google Calendar
- Supports bookings from various reservation platforms
- Displays key (PIN code) on screen after check-in
- Keys can be saved to Apple & Google Wallet
- Automatically sends facility guide and usage rules by email
Check-in Flow
Three screens displayed on the guest's smartphone
Web Check-in
予約を検索してください
ゲスト情報入力
ステップ 2/3
チェックイン完了
ステップ 3/3
チェックイン完了
鍵情報をご確認ください
館内案内メールを送信しました
Sample flow: separate keys for the entrance and the room
Before arrival, guests receive the entrance key only. The room key appears when they check in inside.
At home
A link to get ready arrives by email
At home or on the way
Fill in the register and receive the entrance key
Outside the entrance
Open the entrance with the entrance key
Inside the entrance
Scan the QR code on the screen inside to check in and see the room key
Booking confirmed
Your booking is confirmed
Oct 30, 15:00 – Oct 31, 10:00
Before you arrive, fill in the register and receive your entrance key.
No key is sent by email
Entrance key
Before arrival
Register received
Entrance key
Valid from Oct 30, 15:00
Once inside, scan the QR code on the screen
Checked in
Inside
You're checked in
Room key (Room 201)
Entrance key (still valid)
Screens are illustrations. The QR codes are samples.
The flow can be arranged to suit your property.
How to Use
Send URL or display QR code
Send the check-in URL to guests by email in advance. Or display a fixed QR code at the entrance or front desk.
Search reservation
Guests access via URL or QR code and search for their reservation by name or booking number.
Enter check-in information
Enter guest details and contact information. Foreign guests upload a passport photo.
Receive key & enter
PIN code is displayed on screen after check-in. Save it to Apple & Google Wallet, and a facility guide email is also sent.
FAQ
Which booking systems are supported?+
For accommodation, it works through integration partners like Beds24 and Neppan. For hourly rentals, it integrates with Google Calendar and supports bookings from various reservation platforms.
How do I guide guests to check in?+
Two ways: (1) Send the check-in URL by email when the booking is confirmed, or (2) display a fixed QR code at the entrance or door. You can use both methods together.
How do guests receive their key?+
The PIN code is displayed on screen after check-in completion. It can be saved to Apple & Google Wallet and accessed anytime until checkout.
How does it handle foreign guests?+
Multi-language support (Japanese, English, Chinese, Korean) is built in. Foreign guests are prompted to upload passport photos, completing legal requirements online.
Get Started Today
No upfront costs, no installation needed. Start as early as today.