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HotelsOkinawa

+S VILLAXURY

Luxury villas in Okinawa maximize privacy with KEYVOX

+S VILLAXURY

Challenges

+S VILLAXURY is a luxury villa resort in Okinawa that offers guests a stay experience with the utmost respect for privacy. However, the front desk check-in process was undermining the sense of exclusivity.

Solution

By implementing KEYVOX smart locks and web check-in, guests can now enter their villas directly without any face-to-face interaction with staff. Requests during the stay are also handled via the app, achieving contactless hospitality.

Results

Guest privacy satisfaction improved significantly. Reviews mentioning "I could check in without seeing anyone" increased, and the repeat rate among high-net-worth guests rose by 25%. The average spend per guest also increased by 10%.

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