APEX RENTALS 東京中央
A car rental shop achieves 24-hour self-service key handover with KEYVOX

Challenges
APEX RENTALS 東京中央 is a car rental shop serving international tourists. They needed to accommodate vehicle pickups and returns aligned with early morning and late night flights, but staff shift coverage had its limits.
Solution
KEYVOX key boxes were installed in the parking area to securely manage vehicle keys. Customers unlock the key box using a code issued at the time of reservation, enabling 24-hour self-service vehicle pickup and return.
Results
24-hour self-service handover was achieved, increasing early morning and late night bookings by 35%. Late-night staff shifts were eliminated, reducing costs. A multilingual web guide ensures smooth usage by international customers.
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