i+Land nagasaki

i+Land nagasaki is a large-scale resort facility located on Iojima Island in Nagasaki Prefecture, operating numerous areas including accommodation buildings, hot springs, and activity facilities. Key management was handled separately for each facility, making it difficult to unify the guest experience.

KEYVOX smart locks were primarily deployed in accommodation buildings, enabling integrated management where guests can access their rooms and activity facilities using just their smartphones. This provides a seamless experience from check-in to check-out.

Guest facility circulation improved, with activity utilization increasing by 20%. Front desk operations were streamlined, allowing staff to be reassigned to guest services, resulting in a 15% improvement in customer satisfaction scores.