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CoworkingTokyo

MACHIDESK

A coworking space in Machida streamlines unmanned operations and member management with KEYVOX

MACHIDESK

Challenges

MACHIDESK is a coworking space near Machida Station that needed to reduce staff labor costs and achieve 24-hour operations. Member entry and exit tracking was managed in Excel, which was inefficient.

Solution

KEYVOX smart locks and a member management system were implemented. The system supports monthly, hourly, and drop-in plans, with users entering and exiting via the app. Usage logs are automatically aggregated, and invoicing is also automated.

Results

24-hour operations were achieved, and membership increased by 40%. Moving away from Excel management reduced billing administration workload by 80%. Staff can now focus on building the member community, and the churn rate has decreased.

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