YOLO HOTEL
A capsule hotel in Osaka achieves fully unmanned front desk operations and significant cost reduction with KEYVOX
Challenges
YOLO HOTEL operated multiple capsule hotels in Osaka, but securing late-night front desk staff was difficult and labor costs were straining the business. Multilingual support was also a challenge.
Solution
KEYVOX smart locks and a web check-in system were deployed across all rooms. With reservation integration, guests can self-check-in 24 hours a day using QR codes. Multilingual tablets were also installed to provide a smooth experience for international guests.
Results
Labor costs were reduced by 40% through unmanned front desk operations. Late-night staffing is no longer needed, and operational efficiency improved significantly while maintaining guest satisfaction. OTA reservations are now automatically synced, drastically reducing operational errors.
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