ガーデンヴィラ白浜KOTI

ガーデンヴィラ白浜KOTI is a villa-style accommodation in Shirahama, Wakayama Prefecture. With buildings spread apart, check-in took time and guests were often kept waiting.

KEYVOX smart locks were installed in all buildings and linked with web check-in. Guests complete procedures online before arrival and enter their villa directly with a QR code, enabling smooth contactless check-in.

Check-in wait times were reduced to zero. Staff can now focus on cleaning and hospitality, improving guest satisfaction. The contactless experience has also been well-received from a hygiene standpoint, with family repeat rates increasing by 20%.