東京日和ホテル (Tokyo Biyori Hotel)

東京日和ホテル is a city hotel frequently used by international tourists. The burden of multilingual check-in and identity verification was significant, with wait times exceeding 30 minutes during peak periods.

KEYVOX web check-in enables guests to complete identity verification and guest information entry in advance. Upon arrival, guests go directly to their rooms with a QR code, and multilingual support is handled automatically by the system. PMS integration ensures seamless reservation management.

Check-in wait times were reduced by 90%. The multilingual support burden was eliminated, significantly reducing front desk staff workload. Reviews from international guests praising the experience as "smooth and comfortable" have increased.