ISEYA OCEAN SUITE 海から

ISEYA OCEAN SUITE 海から is a suite hotel located on the coast of Chiba Prefecture. Guest arrival times varied, and maintaining permanent front desk staff was burdensome. There was also a demand for the kind of free-flowing stay experience expected at a resort.

KEYVOX web check-in and smart locks were implemented. Guests complete procedures online in advance and enter their rooms directly with their smartphones upon arrival. Check-out is also automated.

Front desk operations were minimized, allowing staff to focus on concierge services. Guests can seamlessly begin their stay while enjoying the ocean, leading to a 15% improvement in repeat rates.